Skip to ContentSkip to Navigation

How It Works

  • undefined
    Join
    Join Vault Rewards when creating an account, and shop to start earning Gems for your vault. Easily track your status, benefits, and more.
  • undefined
    Earn
    Earn Gems with every purchase—1 Gem for every $1 spent, plus opportunities to earn bonus Gems throughout the year.
  • undefined
    Get Rewarded
    Enjoy savings and benefits when you shop online or in any store. More with each new tier you unlock!

Exclusive Member Benefits

Here's a sneak peek of the current experiences that members receive today.
  • Free professional cleaning is available to all Vault Rewards members.
    ALL-MEMBER BENEFIT
    Free professional in-store jewelry cleaning and inspections
    Give your jewelry a little TLC, regardless of where it was purchased.
  • Vault Rewards members can receive free styling advice and jewelry box consultations
    ALL-MEMBER BENEFIT
    Complimentary Jewelry Box Style Consultations
    Bring in unworn pieces and have a jewelry expert work one-on-one with you to discuss care, repair, or restyling options.

Kay Jewelers Credit Card* unlocks more perks

Cardholders gain instant access to added benefits!
  • Zero Down Special Financing Options1
    Promotional plan fee may apply
  • Welcome Offer2
  • Cardholder Appreciation Event3

Gems reset to zero at the end of every calendar year. You will be able to earn and increase the number of Gems you have between Jan 1-Dec 31 to reach the tier status you desire. (This is the qualification period.) Keep in mind, adjustments to your Gem balance due to returned merchandise might result in a tier reduction.

Your tier status on Dec 31 will carry over through the next year for you to enjoy that tier status’ benefits. The following year on Jan 31, your tier will reset to the tier status you reached the prior year. For example: 

  • In 2023, you earned 700 Gems and are at Ruby status.
  • In 2024, your Gems reset to 0 and you remain at Ruby status based on your 2023 Gem earnings.
  • By the end of 2024, you have earned 500 Gems.
  • On Jan 31, 2025, your Gems reset to 0 and you now are at Sapphire status based on your 2024 Gem earnings

You can enroll by clicking here or in-person at any KAY Outlet store. Starting 9/3/2024, if you’ve applied successfully for the KAY Jewelers Credit Card from Comenity Bank, you’re automatically enrolled in Vault Rewards. No purchase is necessary to sign up. 

No. Gems are used to determine membership tier status and have no cash or other value. They cannot be redeemed for merchandise or cash. Gems cannot be redeemed for a KAY Jewelers Credit Card statement credit. 

Program Terms and Conditions are available here.

Yes, you can earn Gems at all KAY and KAY Outlet locations on eligible purchases.

Any Gems earned on a purchase of an order that is cancelled or item returned, will be deducted from your Gem balance.

When you join Vault Rewards, you’ll immediately access Program benefits like professional jewelry cleaning and inspection, complimentary jewelry style consultation and specials offers from our loyalty partners. Plus Vault Rewards members will receive exclusive member-only benefits. Exclusions and details for each benefit can be found here.

Benefits begin upon enrollment in Vault Rewards at Sapphire tier status. Additional benefits are unlocked as you qualify for a new membership tier and for as long as you continue to meet the standard tier requirements.

You earn Gems upon enrolling in Vault Rewards and making a purchase. You will earn 1 Gem for every dollar spent. Amount spent will be rounded up to the nearest dollar to determine number of Gems earned per purchase. For example, a purchase of $99.49 will earn 100 Gems. If a purchased item is returned, Gems will be deducted from the Member’s account and not count towards the Member’s tier status. Gems are not earned on tax or shipping charges or on the purchase of gift cards.

You must be logged into your Vault Rewards account to earn Gems on a transaction. 

Vault Rewards is a loyalty program designed to reward our customers for their loyalty and commitment. The Program is free to join with a tiered membership structure designed to be simple, easy and rewarding. You will earn 1 Gem for every dollar spent in-store and online. Gems add up to unlock different membership tier status and member-only benefits.

Sapphire status 0-699 Gems ($0 - $699 spent) Ruby status 700-1,999 Gems ($700 - $1,999 spent) Emerald status 2,000-3,999 Gems ($2,000 - $3,999 spent) Diamond status 4,000+ Gems (more than $4,000 spent).

There are several membership benefits with expiration dates. See exclusions and details for each benefit here. Benefit expiration dates will be communicated at the time the benefit is issued.

- Wedding and Anniversary Band Offers

- Annual Membership Reward (Available at Emerald tier)

- Discount on Custom Designed Jewelry (Available at Emerald tier)

No, at this time benefits cannot be shared or combined across member accounts.

Vault Rewards is an independent rewards program. No purchase necessary to sign up for Vault Rewards and you do not need to apply for the KAY Jewelers Credit Card to become a Vault Rewards member. Starting 9/3/2024, if you've applied successfully for the KAY Jewelers Credit Card from Comenity Bank and provided a valid Email address, you're automatically enrolled in Vault Rewards. Vault Rewards Gems cannot be redeemed for KAY Jewelers Credit Card statement credit.
Join Our Email List and Receive a Special Offer!